Privacy policy

Ten15 Foods and Beverages — Privacy Policy
Last updated: August 2026

1. Introduction
Welcome to Ten15 Foods and Beverages. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit ten15.cafe or use our services. By using our website, you agree to this Privacy Policy.

2. Information We Collect

  • Information you provide: name, email, phone number, and delivery address when you place an order, subscribe to our newsletter, or contact us.
  • Automatically collected information: IP address, browser type, and pages visited, collected via Google Analytics.
  • Cookies and tracking tools: we use cookies, Google Analytics, and Meta (Facebook/Instagram) Pixel to understand site usage and measure the performance of our advertising. You can control cookies through your browser settings, and can opt out of personalized Meta ads through your Meta account settings.
  • Order and review data: processed through our platform providers Shopify (store and checkout) and Junip (customer reviews).

3. How We Use Your Information

  • To process orders, send confirmations, and provide customer support.
  • To communicate promotions and updates, where you've consented.
  • To analyze site usage and improve the customer experience, including through advertising tools like Meta Pixel.
  • To comply with legal obligations.

4. Sharing Your Information
We do not sell your personal information. We share it only with:

  • Service providers who help us operate our store (Shopify, Junip, payment/delivery partners).
  • Advertising partners (Meta) for ad measurement, where applicable.
  • Law enforcement or government authorities where required by law.

5. Your Choices
You can access or correct your information, opt out of marketing emails via the unsubscribe link, and manage cookies through your browser.

6. Children's Privacy
Our services are not directed at individuals under 18, and we do not knowingly collect personal information from minors.

7. Security
We use reasonable measures to protect your information, though no method of transmission over the internet is 100% secure.

8. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on this page.

9. Contact
ten15cafe.pk@gmail.com | Ten15 Foods and Beverages, Parsa Tower, Shahra-e-Faisal, Karachi, Pakistan