Shipping policy

Ten15 Foods and Beverages — Shipping Policy
Last updated: August 2026

We aim to get your coffee to you as quickly as possible. Here's what to expect:

1. Delivery timeframe Delivery takes 3 to 7 working days from the time you confirm your order on WhatsApp, depending on your location.

2. Check your order on delivery If anything is damaged, defective, incorrect or incomplete, message us on WhatsApp (+92 331 8883615) within 72 hours of delivery.

3. Damaged or incorrect items We replace confirmed issues at no extra cost, including delivery. See our Returns, Refunds & Cancellation Policy.

4. Cancellations See our Returns, Refunds & Cancellation Policy.

5. Contact WhatsApp (24 hours) or call (11 am to 11 pm): +92 331 8883615